Return & Refund Policy

Last Updated: June 2026

At Havvy, we strive to ensure that every order reaches you in perfect condition. Please read our Return & Refund Policy carefully before making a purchase.

Eligibility for Returns & Refunds

Customers may request a return or refund within 7 days of receiving their order if any of the following conditions apply:

• The product was received in a damaged condition.
• The product was defective upon arrival.
• The wrong product was delivered.

To initiate a return or refund request, customers must provide clear proof of the issue, such as photographs or videos showing the damage, defect, or incorrect item received.

Non-Returnable Situations

Returns and refunds will not be accepted for the following reasons:

• Minor variations in color, appearance, or finish compared to product images displayed on our website.
• Customer preference or change of mind after purchase.
• Issues reported after the 7-day return window has expired.
• Products that have been intentionally damaged, modified, or misused after delivery.
• Claims made without sufficient proof of the issue.

Please note that product images are intended for illustration purposes only. Due to differences in lighting, screen settings, manufacturing batches, and other factors, the actual product may vary slightly from the images shown on our website.

How to Request a Return or Refund

If you believe your order qualifies for a return or refund, please contact us within 7 days of delivery at:

Email: havvystore@gmail.com

When contacting us, please include:

• Your order number
• A description of the issue
• Clear photographs or videos showing the problem

Our team will review your request and may ask for additional information if required.

Refund Process

Once your request has been reviewed and approved, refund details and the method of refund will be communicated through email correspondence.

Refund timelines may vary depending on the payment method, banking institution, and other factors outside our control.

Right to Refuse Claims

Havvy reserves the right to refuse any return or refund request that does not meet the conditions outlined in this policy or where sufficient evidence is not provided.

By placing an order on our website, you acknowledge and agree to this Return & Refund Policy.

For any questions, please contact us at havvystore@gmail.com.