Frequently Asked Questions

1. How long does delivery take?
Orders are usually delivered within 4–10 business days depending on your location.

2. Do you offer Cash on Delivery (COD)?
Yes, COD is available on eligible orders and locations.

3. How can I track my order?
Once your order is shipped, tracking details will be shared via email or SMS.

4. Can I cancel my order?
Orders can be cancelled before dispatch. Contact support as soon as possible for assistance.

5. What if I receive a damaged or wrong product?
Please contact us within 48 hours of delivery with photos, and we’ll help resolve the issue.

6. How do I contact customer support?
You can reach our support team through email or the contact form on our website.

7. Are online payments secure?
Yes, all payments are processed through secure and trusted payment gateways.

8. Do you accept returns or exchanges?
Return and exchange eligibility depends on the product category and return policy.

9. Where can I check your policies?
Shipping, return, and refund policies are available at the bottom of our website.